Catalpa Membership

Catalpa Membership is an opportunity to join a community of customers with special benefits, both for online shipping and also in our store in Berlin, Ohio.   This is a new feature that we are adding to our business with the inauguration of our website.

We offer two different types of membership, both of which would soon recover the cost of the fee.

SILVER MEMBERSHIP

$50 for membership, one-time fee

Benefits

  • 10% off everything purchased online or in the shop
  • Access to special sales
  • Free shipping on orders totaling $100 or more, exclusive of taxes, shipping, and/or other costs*

If you are a customer who visits our Berlin location regularly, this would be a good choice for you.  The fee would be recovered soon just from receiving the 10% storewide discount.!

 GOLD PREMIER MEMBERSHIP

$50 annual fee

Benefits

  • 10% off everything purchased online or in the shop
  • Free shipping on all orders over $20*
  • Access to special sales
  • Access to limited sale

This is a really great offer for online customers, since the cost of shipping is so high and continues to increase.  The annual fee would pay for itself many times over, in light of the ever-growing expense of shipping costs.

 BECOMING A MEMBER

In order to become a member, choose which membership you want by clicking the appropriate link below.

GOLD PREMIER MEMBERSHIP

SILVER MEMBERSHIP

 When you purchase your membership, you will be assigned a code, which will be sent to you by email. You will be able to enter this code in the discount box when you order. We will also send you a card with this code on it to be used at the shop in Berlin (remember to bring a photo id to confirm the card in-store).**

 *When you place an order, shipping costs will automatically be added at check-out.  Subsequently, we will issue a refund of your shipping fee in accordance with our policy.  Free shipping will be done in the most cost-effective way for Catalpa Trading Company, which will be either by USPS or UPS.  If a customer wants expedited shipping, then s/he must pay the additional cost incurred.  We want our customers to get their packages as quickly as possible, and so we will be glad to work with you to arrange for shipping need.  You may also request special shipping services such as UPS Express, but then the additional cost of shipping will be added to your order.  To request special services (such as overnight shipping), simply explain your request in the "Additional Notes" box in the shopping cart.  For heavy book orders, we may choose to use a slower book rate.  However, if we do choose to use a particular slow or unusual method, we will attempt to contact you first to explain the situation and discuss your options.  Special Note:  We do not ship internationally, nor can these memberships be purchased by anyone living outside the United States under any circumstance.

 

**Your membership cannot be transferred to or used by any other person.  Any attempt to do so will immediately invalidate your membership, and the membership cost will not be refunded.  If you are in our physical location in Berlin, you must have a photo ID that matches your card.  For online orders your code must match the billing address we have on file for you.  If you are purchasing an item as a gift or to be sent to someone else, then you must first notify us and your credit card(and no one else's) must be billed.